Saying thank you is a sound investment
- "Thank You" acknowledges that you value your client's time.
- "Thank You" makes you stand out from your competition.
- "Thank You" gives you a reason to stay in contact.
"There is more hunger for love and appreciation in this world than for bread."
Mother Theresa
An important part of your customer retention program needs to be communicating clearly and often with your customers.
- We are not another texting program.
- Nor are we just a texting service.
- Everyone else offers you texting.
- What makes us different?
It's a Customer Engagement Platform.
- Your Ad/Marketer is telling you to engage with your customers using "Social Media."
- Much like FB, Twitter, Instagram, what we provide is a way for your customer to interact with you like they would a friend.
When you change the dynamic to communicate rather than advertise, or inform, people respond. That's what "social" media is. Interacting "with" someone.
- You give them encouragement to remain active and choose to do business with your company.
Customer loyalty is the result of a well-managed customer retention program (other reasons for customer retention) and since showing appropriate gratitude to customers is the number one action
that encourages customer loyalty, this simple Customer Engagement Program is the best tool for the job.
If you are not thanking your clients and prospects
when the opportunity arises, you are missing out on
business that could (and should be) yours.
"Gratitude is the most exquisite form of courtesy."
Jacques Maritain
You were given a gift of 86,400 seconds today. Have you used one to say "Thank You?"